Item was shipped, but the amount is being withheld

Question

I sold an item for pickup. The buyer bought and paid for the item. However, the request was that I ship the item to the buyer, which I also did. But since the item is still saved as pickup, I can’t enter a tracking number and the purchase price is still shown as withheld in my account. The buyer has not yet sent me the pickup code out of ignorance. How do I get my money?

perfect-sally · Accepted Answer

If you deviate from the details you provided, then you just have to wait longer for the payout!