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Make the item description visible again
Hello community.-
Since I haven’t sold an item in a while, I can no longer access my item description to use it as a template for new offers.
Is there a way (e.g. contacting eBay and asking for help) so that at least one item description can be made fully visible again?
Thanks.
9 comments
elke@ebay
Mentor1 month agoHello @eye-catching , thanks a lot for your post. Do you maybe still have the eBay item number, then I could have a look for you?
Best regards
Elke
eye-catching
OP1 month agoHello Elke.
Thanks for your quick reply.
The item number was 336355998039. The sale on January 8, 2026.
Follow-up question. If I save something as a draft, it doesn’t get removed after 90 days, does it? Thanks.
Best, Chris
perfect-sally
Mentor1 month agoYes, drafts are also deleted after 75 days, as far as I know, if eBay hasn't changed anything.
eye-catching
OP1 month agoThanks Sally..... Greetings Chris
elke@ebay
Mentor1 month agoHello @eye-catching , thanks a lot for your feedback. The saved drafts can no longer be accessed after this deadline. I’ll send you the original article description for this article by email shortly.
Best regards
Elke
eye-catching
OP1 month agoHey Elke.... that's great. Many thanks. That saves me time and the effort of remembering. Best regards, Chris
perfect-sally
Mentor1 month agoGood to know that ebay still has access and makes it available to users too!
petersmodellbahnstuebchen
Mentor1 month ago@eye-catching
Hi Chris,
please open the Drafts page:
Best regards from the Baltic Sea
Peter
perfect-sally
Mentor1 month agoNope, after a certain amount of time they’re gone and can’t be restored!