Item not as described, here: damage by parcel service | Members help members

simplethinking · 2026-02-06T13:58:58.828000Z

Hello everyone, I have a question regarding sales statistics.Why does damage caused by the parcel service count as "item not as described"?That leads to a higher statistics rating, which is bad. Should one put in the listing "Can be damaged by parcel service"? These days you’d have to use steel parcels lined withdown feathers. I know that I can file a complaint about this with the parcel service, but I’m talking about the classificationas a negative attribution. Or should you sort it out with the buyer outside of eBay? That would be nonsense. Many greetings Alfred

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Item not as described, here: damage by parcel service | Members help members | eBay Germany