Same here: item gone and money not received | Members help members

ra300rot · 2025-12-12T16:01:50.332000Z

As I just discovered, there are quite a few more comparison cases.There is buyer protection, but is there also seller protection???My package experienced an odyssey or has perhaps long since disappeared. The buyer didn’t receive her package (according to her, she wasn’t there 4 times). It came back and I sent it again with a new label, so a different tracking number. According to her, the buyer again did not receive the package, however there was proof of delivery, she opened a case and the money amount was initially withheld. According to tracking, the package went back to me, cryptic delivery notification:(we have delivered your package. >br> <br> enjoy it!), no package and no money either.It is NOT eBay’s fault. Hermes also has customer service, which tried to make an effort but the AI-"employees" are totally overwhelmed by problems and I suspect it’s no better with DHL.Then I read in the media that a huge number of packages was found in a bush.........

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Same here: item gone and money not received | Members help members | eBay Germany