@cth-17th Hey. 🙂 The return labels are only charged when they are actually used. So you can open both returns, use one label & let your seller know the tracking number you used via eBay messages.
Thanks for your response. I may not have phrased it well: the packaging is already clear ;-) The problem is: I can only select ONE item and create a shipping label (with the costs) for THAT. Then I’d have 2 shipping labels for 2 items as well (and 2x shipping costs). And Hermes probably wouldn’t accept that for ONE PACKAGE anyway - the package in which both items were sent to me. :-(
Thanks first of all, perfect-sally, for your response and for the link/ the tagging of "nina". I'll take a look later this evening to see whether she's replied to me about it. I have to do something else urgently now. Then I just can't send it back today yet. Thanks again. Ciao, Chris
nina@ebay
·2 weeks ago@cth-17th Hey. 🙂 The return labels are only charged when they are actually used. So you can open both returns, use one label & let your seller know the tracking number you used via eBay messages.
@perfect-sally Thanks a lot for the tag. 💖
Best wishes,
Nina
perfect-sally
Mentor2 weeks agoTake the items, put them in the box, and tape it shut! Let the seller know which items are in the package and provide the tracking number.
cth-17th
OP2 weeks agoThanks for your response. I may not have phrased it well: the packaging is already clear ;-) The problem is: I can only select ONE item and create a shipping label (with the costs) for THAT. Then I’d have 2 shipping labels for 2 items as well (and 2x shipping costs). And Hermes probably wouldn’t accept that for ONE PACKAGE anyway - the package in which both items were sent to me. :-(
perfect-sally
Mentor2 weeks agoThat works already. An ebay employee is chiming in here and saying how it works.
@nina@ebay would you please be so kind? Thanks
cth-17th
OP2 weeks agoThanks for the link an Nina@ebay. After I saw this address in another question, I had also tried to ask Nina. Unfortunately without a response. Hmh
cth-17th
OP2 weeks agoThanks first of all, perfect-sally, for your response and for the link/ the tagging of "nina". I'll take a look later this evening to see whether she's replied to me about it. I have to do something else urgently now. Then I just can't send it back today yet. Thanks again. Ciao, Chris