Payout of credit | Members help members

lawil-23389 · 2026-04-04T08:44:15.533000Z

Hello everyoneSomething that's really annoying: I have an eBay credit that was released, but thanks to eBay and my residence in Portugal they can't verify my bank details because my old address was in Germany and I can't change that to a Portuguese one because eBay doesn't allow it, so both details don't match and therefore they can't transfer the cent back. Here too I've been in discussions with eBay for days, I've also taken over exactly the same bank details and for days I've been trying to make it clear to them that the addresses don't match and that's what's causing the problem according to the app. I've even sent them photos of what the app shows me, but somehow they don't understand it. I also sent them a photo of my driver's license to show that I'm the person too. I'm now waiting for over 500 euros for days and two weeks ago they already transferred money to me and everything was fine then. Does anyone of you maybe have an idea? It's a lot of money in today's times

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Payout of credit | Members help members | eBay Germany