Locked
Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
Bank verification isn't working
Summary: urmele24 is experiencing difficulties with account verification and seeks help for connecting their bank account via Trustly. perfect-sally and petersmodellbahnstuebchen provided guidance, suggesting urmele24 stay on a single thread and provide detailed information for assistance. urmele24 clarified that they are using a PC browser and mentioned using multiple accounts, expressing frustration with the verification process. perfect-sally reiterated the importance of addressing questions raised in previous threads to resolve the issue.
Verification doesn't work
11 comments
urmele24
OP2 weeks agowith the other account I automatically end up on this page, sign-in was via the other page. But ok, maybe too complicated for me. I’ll try again tomorrow or so. I still have a few days left with Nightlady77.
Thanks and best regards :o)
perfect-sally
Mentor2 weeks agoIf it's about the nightlady account, this account has to be used to write here too, otherwise this won't work. No info or help may be given for any accounts other than the one you're writing with.
urmele24
OP2 weeks agoI just want the bank verification to work. An eBay employee could get that done in 2 minutes and it would work. Why all this now through Trustly??
perfect-sally
Mentor2 weeks agoAn MA does not verify bank accounts!
And if you write here with one account and want a verification for another account, that won’t work!
And why are you opening thread after thread? The original thread was already linked, and the MA’s question there still hasn’t been answered. And now you come along with 2 different accounts. Do you even read what people write to you?
urmele24
OP2 weeks agoNightlady77 is an AC of my wife Anita Sch.
urmele24
OP2 weeks agoHello,
I don't know why AC urmele24 is being displayed? I want to register my BV with Nightlady77
petersmodellbahnstuebchen
Mentor2 weeks agoHi @urmele24
if you need support, you’ll need to be a bit more specific.
On which device are you getting the error message?
Are you using the browser or the app?
In the browser, have you tried clearing the browsing history and cookies?
urmele24
OP2 weeks agoOn the PC
Browser
Yes
urmele24
OP2 weeks agourmele24 is another AC of mine. I want to register with nightlady
urmele24
OP2 weeks agonightlady77
perfect-sally
Mentor2 weeks agoAnd now you really think that if you open one thread after another, it will suddenly work and you’ll get different answers?
Please stick with one of your other threads and post there again. Thanks
And an eBay employee had already replied there and asked you something, but got no answer. We can’t help you if you don’t at least do a little bit and answer the questions.
https://community.ebay.de/forum/mitglieder-helfen-mitgliedern-16/topic/bankverbindung-klappt-nicht-trotz-trustly-best%C3%A4tigung-12393/