Bank account for payouts cannot be verified. | Members help members

faber.s.fr_67 · 2025-09-10T01:15:04.817000Z

Hello, I hope that a staff member from Ebay will get in touch here and can help me. I've been trying for hours now to enter an account for payouts. First of all, it may be failing because my bank hasn't offered a PhotoTAN procedure since last May. When I select the first offered option, search by bank, a PhotoTAN is required. But I can't provide that.Secondly, I've been trying just as long to enter it via the IBAN. The IBAN is accepted, but the account holder's name (mine, that is) can't even be entered remotely. I can't even get the cursor into the field.What can I do?Could someone please take a look at this. The problem is in the account I'm writing from right now.Please help me. I really don't know what else to do. Even the option to upload a bank statement isn't shown to me.Best regards and please help me!

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Bank account for payouts cannot be verified. | Members help members | eBay Germany