Basic – campaign strategy, fee calculation | Members help members

letterschminge · 2026-06-16T20:19:35.912281Z

Hello everyone,I’m facing the challenge that the fees for basic campaigns on eBay are based not only on the item price, but that shipping costs and other fees incurred are also included in the calculation. Recently, my item was bought by a buyer in Australia, which led to extremely high shipping costs. That contributed to my earnings being heavily affected by the fees for the basic campaigns.That brings me to my question: what should I do now? The item price is €3.21 and so far eBay has only used the packaging and shipping costs for shipping Within the EU (€17.49) as the basis for the calculation. Quite apart from that, honestly, I don’t understand why eBay charged this buyer the EU shipping price even though the parcel is clearly supposed to go to Australia. I also don’t know how I can change that. And I’m really no longer able to make sense of all these calculations. The only thing I can clearly see is that a sales proceeds of €19.56 is being assumed here, even though the item sold for just €3.21, and the €17.49 for shipping within the EU is therefore being added to my sales proceeds, even though I have to pay the shipping costs out of the money paid for them. I don’t even want to imagine what happens if the actual shipping costs to Australia are taken as the basis. Those are €27.49 if the parcel is accepted, even though it exceeds the maximum dimensions for this size by a few centimeters. If that is not the case, shipping costs of €55 and a few cents would be added. And if that were really used as the basis for calculating the basic campaign strategy fees, these fees would far exceed my earnings. I would really like to see the Australian buyer get their bargain purchase. But honestly, I’m considering simply reversing this sale, because I really don’t think it’s fair to add the shipping costs to the sales revenue, since that is simply factually incorrect and the shipping costs have to be paid for the shipment. This can only be a mistake, right, or is that correct?

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