An unknown error occurred while updating the shipment tracking. | Members help members

svfis_61 · 2025-12-08T22:18:33.272000Z

I dropped off a package with a QR label I bought on Ebay at the post office/DHL. Unfortunately it was too heavy, so I paid the extra fee. I received a second tracking number and added that one to the order as well.The second tracking number was delivered properly. Unfortunately, I can no longer remove the first tracking number via "Add or edit tracking numbers" (error see title). Its tracking status says "The shipment was handed in by the sender at the branch."The order status is "Delivered", but in the overview it is still shown as "Shipped", so not delivered. How can this be fixed? Is this a problem? I would like to sort it out so everything is in order and there won't be any issues later. Thanks!

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