Locked
Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
When posting an item, I always get the error message location too long.
When posting an item, I always get the error message location too long. What can I do? Has anyone had this before
9 comments
melina@ebay
Mentor1 month agoHello @lilie20_84 .
Thanks for reporting your problem to us. I still need a bit of feedback. When you want to post the article, is the listing automatically reset to a different district or another region, or do you get the message right away that the location information is too long?
If you get the message right away that the location information is too long, something went wrong with the entry. Maybe it would help you to delete the draft and post the article from scratch.
Feel free to get back to us if this step doesn't help you any further.
@perfect-sally Thanks for the great support. 🧡
Best regards
Melina
perfect-sally
Mentor1 month agoWell, I’ve only looked at 1 offer from you so far, and it says the item location is: Leipzig/Halle Airport......
Are you sure that really matches reality? .
And if you or your items are actually in Leipzig, why say airport and not just Leipzig or Halle? I think your problem is self-inflicted.
lilie20_84
OP1 month agoOk. Well, that’s the postal code 04435 for Schkeuditz. Or Leipzig Halle Airport. I’ll see right away whether I can change that. Thanks a lot for the tip.
lilie20_84
OP1 month agoI’ve now checked my address. It really does say 04435 Schkeuditz. I updated it in the listing and it still keeps showing this error message.
lilie20_84
OP1 month agoI’ve now relisted an offer that had expired. That worked without any problems.
perfect-sally
Mentor1 month agoTry clearing the cache & deleting cookies. Maybe also try another browser.
lilie20_84
OP1 month agoOk. I’ll try.
lilie20_84
OP1 month agoSo it briefly wasn’t working again. I re-uploaded the app. The error remains..