Locked
Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
Notification in the app: complete purchase
Notification in the app: Complete purchase
I didn't buy anything at all, I only looked at the item. When I go via the laptop
to eBay, I can't find any info about it at all.
How do I get a phone number for customer service? The assistant is absolutely not
helpful. No number is shown anymore.
Thanks in advance, Steffi
19 comments
nina@ebay
·1 month ago@spareumel Hey. 🙂 You can disable the app option in the notification settings.
Don't worry about that, you haven't bought anything or anything like that. 🙂 Such notifications are there to draw attention to the viewed article once again.
@voli-maus Thanks a lot for marking it. ❤
Kind regards,
Nina
voli-maus
Mentor1 month agoIs that really so, @nina@ebay ?
Hm, yes, it really is.
There are still three watchers on the item and you can buy the item with one click.
That’s more or less what it says in the notification I get from ebay about a watched item.
spareumel
OP1 month agoHello Nina, many thanks for the detailed explanation. I didn’t find this option, but I was able to delete this message. After your good explanation, I was happy to do that. I now know for the future!
That was a huge help to me.
Best wishes, Steffi
voli-maus
Mentor1 month agoThanks for your feedback @spareumel .😊
spareumel
OP1 month agoHello, I need to ask for help again: the case still appears as unresolved. What do I need to do for it to be marked as resolved..... Best, Steffi
voli-maus
Mentor1 month agoHello @spareumel ,
we'll consult the lovely @selina_b@ebay .
bootyooty
Mentor1 month agoHello @spareumel do you mean your case here in the community?
Who would you like to give the solution to, dear Nina?
Or is your problem still not solved?
spareumel
OP1 month agoHello, yes I mean the community case, problem solved super well. This clearly goes to voli-maus. Can you help there?
voli-maus
Mentor1 month agoNope, I didn’t have the solution, @spareumel . 😉
The solution came from the lovely nina@ebay.
selina_b@ebay
Hello @spareumel ,
do you mean that you want to mark @nina@ebay 's answer as the solution?
In their message there are three dots (where More is) and as the second-to-last point it says "Mark as the correct answer"
@voli-maus Thanks a lot for marking 🤗
Best regards
Selina
spareumel
OP1 month agoSomething must have gone seriously wrong now.
I couldn’t do it for Nina, but I can see that voli-maus has the marker.
My mistake, I’m not in good shape at the moment and I’m doing this for the first time.
Can this still be corrected?
selina_b@ebay
@spareumel I’m being shown that Nina’s answer was marked as the best answer. So everything is correct.
Wishing you a speedy recovery 🍀
Best regards
Selina
voli-maus
Mentor1 month agoHi @spareumel ,
that stays just as it is. 😉😊
Nina had the solution.
voli-maus
Mentor1 month agoDear @nina@ebay is taking a look at this, @spareumel .
perfect-sally
Mentor1 month agoEbay has a legal notice where you can also find a phone number. We’re not allowed to post it here.
spareumel
OP1 month agoMany thanks, I'll go looking for it
perfect-sally
Mentor1 month agoGoogle will probably find that faster 😏