Fraudulent buyer (rated negatively/neutral) then refund via buyer protection claimed | Members help members

movie_filmprogramm · 2025-10-25T07:28:21.096000Z

I had already started a post earlier because of a wrong rating, and now this is the next level "Buyer" bought three items at €1 each. Shipping costs €2.30, making a total of €5.30 Shipping sent rated neutral without any warning/contact (supposedly fraud because the pure postage costs were only €1.80) At the same time he sent me a message and insulted me terribly Refund offered (full €5.30) in exchange for changing/deleting the rating No response Tonight the buyer opened a case because of an item not received (for one of three items for which a rating had previously been given) Now you have to know that the buyer gave negative and neutral ratings for about 40% of the ratings left. In further (positive) ratings it is clearly recognizable that the same trick was used there and the seller paid him off The money doesn't matter to me (it just means one less coffee) but this behavior is shabby, not to say criminal How can you remove this person from the platform? How do I get in touch with a person from support (not an AI assistant)?

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Fraudulent buyer (rated negatively/neutral) then refund via buyer protection claimed | Members help members | eBay Germany