Fraud by sellers

Question

I bought an item from a commercial seller. Pickup only. I got a pickup code (QR code). The next day I wanted to pick up the item as agreed. I was told that, by mistake, the item had been shipped with DPD an hour earlier.  The item never arrived. Drove 620 km for nothing. eBay got involved, the seller refunded the money and closed the case. There is no way to involve eBay again. I'm stuck with a day trip of 620 km. I can't rate the seller. eBay supports scammers like this in my view. Do you...

perfect-sally · Accepted Answer

You got your money back through ebay, and for ebay the matter is therefore settled. If you want to demand expenses from the seller, you can try doing that outside ebay and, if necessary, with the help of a legal advisor.