Fraud scam - buyer reports item as defective or counterfeit | Members help members

dondembo_tcg · 2025-12-22T08:21:04.387000Z

Hello everyone,I’ve been selling trading cards/TCG products for several years, and I’ve also been doing that again on eBay for a while now. But I’ll probably stop doing that in the future, because over the last few days I was reminded again why eBay is not the right platform for that.Lately I’ve been falling victim more and more often to scam attempts on eBay, with buyers claiming they received a counterfeit or defective item from me.As soon as the buyer reports this, all related payments from the buyer are basically frozen immediately until the matter is clarified, and you can no longer access your money and the process is delayed by several days, sometimes even weeks.What bothers me is that as a seller you have no way to put an immediate stop to it, except by accepting the scam attempt and, at best, having a really fake card sent back to you and then having to file a report with eBay yourself, which of course doesn’t bother the buyer, since they can just delete their account and create a new one.Or you basically pay the price for nothing, so that the buyer still accepts the purchase.Either way, as a seller you’re the one who gets screwed here, and there’s nothing you can do except wait for eBay to finally step in after several days and hopefully not decide in the buyer’s favor, even though the fraud is clearly obvious.By the way, a photo is enough, no matter how bad or real it is, for the buyer to kick off a process like this, which I also don’t think is good, because it’s far too easy for buyers on eBay to cause immense damage this way.When you consider that multiaccounting isn’t a problem on eBay, or at least isn’t much of a hurdle, you can assume that the majority of your own sales are basically scammed from the start, whether by bots or ambitious fraudsters who buy from the same seller multiple times and try to rip them off.But maybe I’m wrong, and there is something I can do and just haven’t discovered or tried yet.Best regards

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Fraud scam - buyer reports item as defective or counterfeit | Members help members | eBay Germany