Hello everyone,I hope for your support or advice on how I can proceed in the following situation:I bought a vacuum cleaner on eBayItem number: 198318713529Order number: 19-14642-84609The seller marked the item as shipped and entered a tracking number. However, this does not seem to belong to my order.Problem description:When I check the tracking number with DHL and enter my postal code for the detailed view, it is not accepted.This is a clear indication that the package was not addressed to my a...

Hello @mr.-noname. Thanks for reaching out to us again. I can see that the case was closed in your favor at the same time. So you will receive the full refund back. Our specialist department is reviewing the seller. I wish you continued enjoyment on eBay. @turbotuentchen Thanks for the support. ❤️ Best regards Melina

Deliberately provided a false tracking number?! Need help with buyer protection! | Members help members

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Deliberately provided a false tracking number?! Need help with buyer protection! | Members help members | eBay Germany