Payment for sold items

Question

Hello dear people!I recently sold a model to Great Britain and the buyer chose a cheap shipping option from DHL. There is no tracking there, and two days ago I found out that he received the model. Now I still haven't received my money and he doesn't know how to mark it as “item was delivered” so that I get my money. I urgently ask for help and thank you! 🙏

raffke2012 · Accepted Answer

Hello,if it’s sent without tracking, you have to wait 30 days until the amount is released.The buyer can’t speed this up or confirm anything about it.If things go badly for you, the buyer reports an item not received.This happens more often with international sales.