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guapa111 · 2025-09-03T14:09:29.203000Z

Dear Sir or Madam, I would like answers to the following questions: if I explicitly wrote in an offer that shipping is sent "uninsured at the buyer's risk" (parcel shipping) and the buyer is supposed to let me know before invoicing if they do not agree with that and want insured shipping, and the buyer then claims that they did not receive the item, does Ebay still refund the buyer the purchase price + shipping costs? Or in that case am I protected and don't have to pay anything back?I can create a new offer template, but I can't access old templates that have already been created. How do I get there, please?every time I log in now, I have to confirm my identity. Can that please be changed. I would like to be able to log in by entering only my name + password.

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