The EBAY return label is invalid | Members help members

fordgranadakenner · 2026-07-08T18:33:36.624782Z

Who can please help me? The return label from EBAY is invalid.I want to return an item that is wrong. The seller agrees, but cannot/will not send a return label.The return label from EBAY did arrive, but according to the DHL shop it is invalid.Despite numerous attempts to get a new one, the old, invalid one keeps coming back.AI communication, despite a detailed description, does not recognize the problem and sees no need for action, since the listing does not violate EBAY guidelines. The decision was now also made by a member of the customer service team. I know that I can also return it without EBAY, but I would like to find a solution within the system.Who can please help me? Thanks!

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