Permanent account suspension (MC107) – Request for review | Members help members

huu--46 · 2026-04-24T01:21:06.172000Z

Hello everyone,I urgently need help. My eBay account was suddenly suspended completely unexpectedly. First I received a message with the note MC107, and shortly after that another notice saying that my account had been permanently suspended.I am solely a buyer and mainly collect vinyl records. I don't sell anything. There have been no changes in my behavior:-name and address unchanged-no VPN used-no new payment method-no open cases or problemsSo I really don't understand why my account was classified as a risk.In addition, I don't know who I should contact. I can't contact customer service because I can no longer log in. I can't reply to the ban message either in the messaging system or by email.I am not shown any way to get in touch.Also, I recently bought a record from England that has already been paid for and I'm still waiting for. Could that possibly be related? I'm worried because I don't know whether, if there are any problems, I still have access to the purchase or buyer protection.Honestly, I'm pretty desperate, since I only used eBay to buy my vinyl collection and I'm not aware of having broken any rules.Has anyone experienced something like this before (MC107 + permanent suspension)?Is there any way to get a manual review or contact someone directly?Thank you for any help.

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Permanent account suspension (MC107) – Request for review | Members help members | eBay Germany