Defective robot vacuum cleaners and uncontacted sellers | Members help members

or_21073 · 2026-04-28T16:47:21.545000Z

Hello everyoneI bought a robot vacuum cleaner through an online marketplace. The device has had significant problems with charging and navigation from the very beginning. It drains quickly and does not work properly.In addition, there is a communication problem with the seller. Despite repeated attempts to contact them, a technical requirement is being demanded that is not possible through the system. No solution has been offered so far. I have already tried to escalate the problem through the marketplace’s official support, since normal communication is not possible.

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Defective robot vacuum cleaners and uncontacted sellers | Members help members | eBay Germany