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Defective goods delivered, promised replacements never arrived
Summary: nadennlos shared their experience of purchasing a 512GB microSD card which turned out to be only 8GB. Despite promises from the seller for a replacement and refund, the replacement never arrived, and further communication ceased. voli-maus suggested checking with the payment provider for recourse. However, nadennlos realized the deadlines for claims had passed. They discussed the situation and acknowledged the experience as a learning opportunity.
I bought a 512GB microSD card a little over 3 months ago, and it arrived within the stated delivery time. After many bad experiences with SD cards, I also tested this microSD with H2TESTW; the result was only 8GB ok. The seller offered a replacement delivery and a full refund if this microSD was also not okay. However, the replacement never arrived, and after another complaint: it’s on the way, please wait a little longer. Finally, 'ask the shipping service provider', and after that nothing more. Another complaint, a long apology - send it again. Of course that one didn’t arrive either, and the seller no longer responds to further complaints, apparently having achieved their goal: sold junk at a high price and kept the buyer hanging until the dispute period on eBay/PayPal expired. Or are there any other ways to take action against the seller (of course from the PRC)?
voli-maus
Mentor3 days agoHi @nadennlos ,
unfortunately, that’s often the tactic of VK from China.
Maybe there’s still something possible through the payment service provider?
How did you pay?
nadennlos
OP3 days agoAbout eBay payment processing/credit card.
perfect-sally
Mentor3 days agoWell, then all deadlines have passed!
nadennlos
OP3 days agoI already feared that too when I missed the deadline. At least: 8GB for €15 isn't exactly a bargain, especially since I need more like 256 GB, but: every experience has its price ...
voli-maus
Mentor3 days agoYes, you always learn something new, @nadennlos .