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The chat bot is still driving me...
Summary: tomtom-01-12 engaged with an eBay Assistant to resolve an issue regarding the release of funds for a transaction involving an old car lamp. Despite the buyer closing the issue, the payment was still held due to an open case on record. tomtom-01-12 expressed frustration with the automated responses and sought confirmation and release of the payment. The assistant offered options to verify the status or involve a human representative.
Assistant
eBay Assistant: Is being reviewed...
, Old headlights classic car lamp... Order no.: 17-14828-34998 Item no.: 158019817657
Assistant
eBay Assistant: The tracking information shows that this item was delivered.
eBay Assistant: We recommend contacting the buyer with the request details to find a solution. If you don't find a solution by 16 July 2026, you can contact us.
eBay Assistant: If you contact us, we may ask you for additional information.
Show request details
Assistant
You: it's all done and fine! The customer is happy!
eBay Assistant: To get a copy of your transaction data, you can submit a request below or through My eBay: Account. We'll send you an email as soon as your report is ready to download. Learn more- Request personal data
Request transaction report
Request guest purchase data
My data and privacy
Assistant
You: release my money!
eBay Assistant: Is this the item you need help with?
, Old headlights classic car lamp... Order no.: 17-14828-34998 Item no.: 158019817657 Case opened: 07/11/26
Yes
No
Assistant
You: Yes
eBay Assistant: The payout for this item is being held due to an open request. To handle the request, please select Show request details below. Once the issue is resolved, your payouts will be available.
Show request details
Assistant
You: the request was already closed by the buyer yesterday!!!
eBay Assistant: You can check the status of a request or a case, appeal a case outcome, or get help with a payment dispute.
Check case status
Appeal a case outcome
I need help with a payment dispute
Assistant
You: all good! release my money!
eBay Assistant: Is this the item you need help with?
, Old headlights classic car lamp... Order no.: 17-14828-34998 Item no.: 158019817657 Case opened: 07/11/26
Yes
No
Assistant
You: Yes
eBay Assistant: The payout for this item is being held due to an open request. To handle the request, please select Show request details below. Once the issue is resolved, your payouts will be available.
Show request details
Assistant
You: it's fixed
eBay Assistant: Sorry to hear you're dissatisfied with my support. Please be patient, I'm learning every day. Please rephrase your request, and I'll gladly try again to help you as best I can.
eBay Assistant: During our business hours, I can also connect you with a representative at any time.
Contact representative
Something else
Assistant
And plenty more nonsense...
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