The buyer wanted to make the purchase, but the payment was not completed.However, I accidentally clicked "Complete payment".I contacted the buyer by message, but have not received a reply.What should I do in this situation?Without a completed payment, I cannot ship the goods.

@sooho81 no, you can't ship if the buyer hasn't paid, then you're out of the goods too. You have to cancel the purchase, there's no other way. Then the buyer can buy again and you do nothing at all until eBay shows you in the eBay account that payment was made.

The buyer did not make the payment, but accidentally clicked "Complete payment" | Members help members

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The buyer did not make the payment, but accidentally clicked "Complete payment" | Members help members | eBay Germany