The seller did not ship all items in the order. | Members help members

vinku-3824 · 2025-12-20T19:50:17.436000Z

I ordered two items, but the seller only sent me one. When I contacted the seller via eBay chat, he replied that he had only shipped one item and would send the second one soon. It's now been almost four months, and I still haven't received the second item. I opened a case with eBay support for a refund, but eBay rejected my request twice. Now I can't even request a refund for the undelivered item. I've tried contacting the seller via eBay chat several times, but he hasn't responded in the last three months. What options do I have now to get my refund? Thank you.

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The seller did not ship all items in the order. | Members help members | eBay Germany