Hello,I opened a return as usual, bought and used a DHL return label through eBay, but the parcel has not moved since it was dropped off at the DHL branch on October 1.According to DHL, as the buyer/sender I cannot submit a tracking request to DHL (I tried online and by phone several times), and the seller also says several times that they cannot do that either because the label was bought through eBay.So who is responsible then and can do something about it? Can eBay request an investigation fr...

Hello @lilianacostan the tracking shows that the item was returned. I am closing the case in your favor. The refund will be processed within the next 48 hours. Thanks for tagging @perfect-sally 😘 Best regards

DHL return - return shipment did not arrive at the seller | Members help members

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DHL return - return shipment did not arrive at the seller | Members help members | eBay Germany