DHL shows "Delivered", eBay shows "Delayed" | Members help members

ramleyoffical · 2026-05-15T12:01:43.335000Z

Hello everyone, I have a problem with the status of a shipment. According to DHL tracking, the item was successfully delivered to the buyer's drop-off location on May 13. However, in my eBay account the status is still shown as 'delayed' and has not been updated to 'delivered'. Has anyone ever had a similar problem and knows how to get the system to update? Or do I absolutely need to contact customer service here? Thank you very much for your help

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DHL shows "Delivered", eBay shows "Delayed" | Members help members | eBay Germany