The double shipping costs for returns???? | Members help members

guens_tiger · 2026-04-08T16:56:46.011000Z

I have a mini USB stick that I want to send back, which I am entitled to do. I will cover the return shipping costs, which is fine. If I now click on Return under actions, I can only choose between two shipping methods:1. Hermes 6.54 euros2. DHL 8.60 eurosHere you have to choose one of the two, otherwise you can't continue.The shipping costs are of course deducted from the refund, which normally wouldn't be a problem at all if they weren't so outrageously high. I think it is extremely dubious of eBay to basically force the user to make a choice at all, since otherwise you can't even continue, and then on top of that to call up costs that are almost twice as expensive as for a normal package in the smallest size. I want to send a mini USB stick!!! When I consider that I received the stick by mail, I end up paying almost six to eight times the original shipping cost! I am literally shocked by such handling on eBay's part. A field indicating that you are handling the shipping yourself should definitely have to be shown in the app. On what basis does anyone take away your right to choose the shipping yourself? I find it hard to believe that this handling complies with applicable law. I will send the stick back exactly as I received it - by mail.I have been with eBay since 2001 and I already didn't like some of the changes, but this one tops them all. This is not acceptable!

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The double shipping costs for returns???? | Members help members | eBay Germany