Contacting this company in writing is practically impossible | Members help members

alphaente · 2025-09-24T01:38:57.246000Z

Contacting this company in writing is actually an impossible task. Emails to https://www.ebay.de/help/home or kundenservice@ebay.de don't work. The technical assistant is also a waste of time. I am immensely disappointed and frustrated. eBay probably thinks they are the only ones in the world. Probably they make it deliberately so cumbersome for customers that they get frustrated, give up, and throw in the towel. That means they have to deal with fewer customer inquiries and thus less effort. Even US eBay has an email address. I won an item (item number 167808938276). But the seller canceled the transaction and stated that the item was damaged or no longer available. At the same time, though, he is listing the item (item number 167809664927) at a much higher price. That is actually fraud. eBay should deal with that for once. But you’re just left hanging.

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Contacting this company in writing is practically impossible | Members help members | eBay Germany