Triangular transaction | Members help members

schnecke2g · 2025-10-20T16:04:20.793000Z

Hello,we have a strange case in which we are not sure whether eBay principles were violated. The seller's behavior is definitely not above board.We ordered the goods as usual and paid via PayPal. The seller seemed to be a merchant. The goods were supposed to arrive between 2.10. and 6.10. On 13.10. we were surprised that nothing had still arrived and that no shipping notification had been received by email either. In the eBay portal, we then saw that the goods were supposedly delivered on 7.10. This was followed by a message from 8.10. with a DHL tracking number. To find out where our shipment might have ended up, we tried entering this tracking number. The postal code requested was always marked as "incorrect." Since we couldn't get any further that way, we called DHL. There we were told that the tracking number belongs to a different recipient address, where the shipment was delivered on 7.10. The seller told us twice (in English) that we should please cooperate, the shipment had arrived. On 15.10. we accidentally found a shipment from Amaz. in a garden waste bin under a broom set. Our ordered goods were in this shipment. One might think that would settle everything. However, we now have no invoice that we can claim for tax purposes, no warranty, and feel cheated, because we deliberately do not order from Amaz., but instead accept a slightly higher price via eBay. Whether a return of the goods via this route would work is questionable. This seller already has several reviews reporting such drop-shipping transactions. When you try to find out about this seller, you currently get absence messages that keep getting pushed back.The case was closed by eBay because the merchant was able to credibly show that the shipment had been delivered. We now wonder how that is possible and whether it is in the spirit of honest sellers when someone sells goods via eBay that they then order cheaper from **bleep** and have sent directly to their own customers.

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