Urgent payment request from DHL or phishing? | Members help members

stiftikusx · 2026-04-05T07:41:50.724000Z

Hello,I ordered a used Nikon lens from Japan via Ebay Germany. The first problem arose when I had to submit missing purchase receipts for customs clearance, as the required information or receipts from the seller were missing. According to the phone information from DHL Express service staff at customs clearance in Leipzig, this was successful and according to the shipment tracking, the parcel is now expected to arrive on April 7. The seller has now been sending me supposed emails from DHL On Demand Delivery to my email address for three days, asking me to pay the customs fees online. Today's email is now threatening to return the shipment if I do not pay customs online:"Your urgent attention is required to prevent the shipment from being returned to the country of origin. Please remit this amount to us immediately and securely online. Click here to pay, view the invoice, and download all relevant documents."However, as I have done once before, I would prefer to pay in cash upon delivery, and as far as I know that is still possible. Does DHL actually send such emails, especially to the seller, or is this phishing?I opened the email in a text editor and the link begins as follows: https://del.dhl.com/DE/... (followed by numbers). I still don't trust it. The seller does not seem to understand my problem either, or does not want to understand it...Thanks for your impressions. I also forwarded the mail to DHL and Ebay for review. (The AI assistant was Ebay, however, was a pretty big disaster.)

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Urgent payment request from DHL or phishing? | Members help members | eBay Germany