eBay 50€ promotional voucher not received | Members help members

ersguterjunge84 · 2026-06-01T16:16:33.912000Z

Hello,I’d like to know how it was with the vouchers for you. In the app, I had the info that the 50€ promo voucher was available again - all I had to do was sell an item worth at least 10€ within the timeframe. I even sold 4 items, but what I found strange was that in the sales promotions the promotion was still available even though the first item had already been sold. So I contacted eBay, and they just told me it takes 14 days until it comes. Now 16 days have passed and the voucher is still not there. When I asked again, it turned out I should have gone to the desktop version and activated the promotion there. But that info wasn’t shown to me as an app user at all?! Even in the conditions it says:„The promotional period begins on the day you receive the invitation email and/or message in “My eBay” and ends at 23:59:59 CET (23:59 CET plus 59 seconds) on the end date specified in the email and/or message (“promotional period”).“I did that and still I’m not getting a voucher now…I feel a bit screwed over by eBay..Has anyone experienced something similar?

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eBay 50€ promotional voucher not received | Members help members | eBay Germany