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kirlangicc · 2026-02-11T11:08:40.752000Z

Dear Sir or Madam,I hereby request a renewed and careful review of my return case for order 27-14114-80120.I can prove that I shipped the item completely, undamaged, and in its original condition. The photos taken before shipping clearly document its flawless condition as well as the complete delivery of all components.However, the returned item shows:• improper disassembly,• clear modifications,• as well as missing parts.The missing components are clearly visible in the comparison photos. The item I received back matches neither the condition in which it was originally shipped nor the complete scope of delivery.I have been an active eBay member for 17 years with an impeccable history. In all those years, I have always acted correctly, transparently, and reliably. It is incomprehensible to me that a decision was made against me despite the clear evidence.There is clearly a modification of the item after shipping that is not my responsibility as the seller.If the case is not reviewed objectively again, I will be forced to consider further steps.I expect a fair and factual reassessment taking all evidence photos into account.Kind regards

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