eBay withholds my sales proceeds for a month | Members help members

tristan_4110 · 2026-02-22T18:38:00.080000Z

Ebay is withholding my sales proceeds for a month. The buyer is supposed to have a month to inspect the item I bought from me and, if necessary, make a complaint. As a private seller, I am thus being forced to wait a month for my money.The item I sold is a new smartphone sealed by the manufacturer.In my opinion, this is an unjustified action by ebay. In addition, the smartphone immediately loses significant value once it is unpacked and used. As a seller, I made a very, very bad deal here.After repeated inquiries from me, ebay keeps telling me that there is no other option for me here than to wait.I would also like to say that I purchased the shipping label through ebay and that it was clear from the start that the item was shipped and delivered promptly and reliably.I have also already received positive feedback for this sale from the buyer. But even this positive feedback is not enough for ebay to now grant me my sales proceeds; instead, they told me the following: Buyers often act rashly with positive feedback!! I feel that, as a small private seller, I am being treated unfairly by ebay. I will wait out the deadline, forced to do so, and then simply stop using ebay. Who knows when the next change will come at the expense of individual customers.

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