eBay call center completely incompetent | Members help members

kingsmed-gmbh · 2025-09-29T07:59:34.026000Z

Hello, The presumably Indian ebay call center is not capable of understanding the simplest things or of knowing enough German. There is a small problem, I would like to refund the customer something. But that isn't possible because the ebay system doesn't allow it. ebay says that of 15.39 EUR, 50% is only 4 EUR. You can't work like that. Does anyone know a contact for German customer service or how do you do it? 😡

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eBay call center completely incompetent | Members help members | eBay Germany