eBay DHL shipping label incorrect | Members help members

fixmessie · 2026-01-16T16:54:55.387000Z

1. Today I bought a shipping label for DHL to the Czech Republic on eBay for €14.49. (So far, quite normal, as usual.)2. When dropping it off at the post office, the employee was shown after the barcode was scanned"The code has already been registered".So the post office could not accept the parcel.3. The DHL shipment tracking still shows"The shipment has been electronically announced. Destination country/area: Czechia".4. When I try to cancel the shipping label via eBay, I get the message"This shipping label cannot be canceled. The shipping provider has already rejected your previous request.", as shown here:(I never submitted any cancellation request to the "shipping provider" that could have been "rejected".) 5. I bought a second shipping label via eBay, and the exact same problem occurred. 6. I had to buy a shipping label at the post office for €20.49, €6 more expensive than online via eBay. A. Has anyone here ever had the same problem and/or an explanation?B. For canceling the unused shipping labels, do I now need to contact eBay as the seller of the labels, or DHL?C. Who can I invoice the extra €6 in costs to? To put it nicely, shipping is no fun like this because of all this annoying hassle.

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eBay DHL shipping label incorrect | Members help members | eBay Germany