"eBay has not allowed me to make a payout for three weeks." | Members help members

Anonymous User · 2026-02-23T10:28:47.512000Z

Good day,In mid-January, I sold an item. At the beginning of February, the funds were released, but I can’t withdraw them. The “Withdraw” button is inactive.Customer service isn’t helping me and isn’t explaining where the problem lies. I’m not getting any concrete solutions. The money is practically being held hostage.I’ve probably updated my bank card details five times already. After each update, I wait 48 hours, but no error or problem is shown to me. Still, I can’t make a payout.I keep asking customer service for help, but all I keep getting are instructions on how to add a card or an account. I’m being told to add another bank account, but I don’t have any other account in my name.Please help me, I really don’t know what else to do. My account is verified, my identity is confirmed, and a few months ago I already withdrew money from eBay to this bank account without any problems.

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"eBay has not allowed me to make a payout for three weeks." | Members help members | eBay Germany