I've been on eBay for many years now. 1.5 years ago I moved and of course updated my address. Since the move I've bought things on eBay several times, but last week eBay, for unknown reasons, gave the seller my old address from before the move, which caused my item to end up in oblivion.The seller isn't at fault; I only noticed it by chance and too late. What can I do about that?In principle, I want compensation, but at the same time without causing any damage to the seller, since from his point...

I found the problem. I actually only use the app, and the data is stored correctly there. The purchase in question came via an email suggestion and was based on browser data. Now you could of course ask why app and browser data aren’t synchronized, since it’s the same account after all. Well, lesson learned, even if that’s not exactly what you’d call user-friendly.Still, thanks for the help and clarification.Kind regards

eBay provided the seller with the wrong address | Members help members

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eBay provided the seller with the wrong address | Members help members | eBay Germany