Ebay no proper handling of disputes | Members help members

luull-22 · 2026-06-26T07:43:16.297113Z

Hello,We sold a board game to Italy. TitleEtherfields Corebox (German) - Base game22-14702-70766After the buyer received the game, after a few days he submitted a return requeststating that the item is not in Italian, and said that we had written that it is in Italian. ??? Yes, the reason for the return not as described"We refused to take back the opened item, also with the note that we had specified everything correctly.Ebay sided with the buyer, and charged us the amount, now the game is gone, the money is gone, and very high shipping costs.After contacting them again, Ebay said on the phone: yes, you're right, we'll pass it on, and again no change.Is this even being handled properly by ebay ???

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