eBay customer service doesn't help | Members help members

cisek-1 · 2025-09-12T11:11:23.316000Z

Please contact me. Both customer service and the seller show no interest in finding a solution to the problem. I have been waiting for over a month for a reply, please contact me. I am also asking customer service for help with my problem. The entire complaint has already been dragging on for over a year. On the seller's website it says in capital letters “2 years warranty”, but that is complete nonsense. I bought intake and exhaust valves from the seller, and a few months after installation the intake valve head broke off and damaged the engine. I took photos, etc. The seller replied to me only once and sent me the item number, then silence. I called eBay customer service, they replied that they would take care of it, but still nothing. So what protection does eBay offer me? I get the impression that I have no protection.

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