Hello, I'm a bit desperate right now. I received a defective item. I requested a return for it. I got an email directly from the seller with the UPS label. I printed it out and dropped it off at a UPS location. According to tracking, the package already arrived at the seller's weeks ago.Now I'm getting a message from eBay saying that I should please send the return via Hermes. The return is basically not completed. The seller is not responding to my inquiries. I have not received a refund. Any a...

Hello @skateorsuck, Thank you very much for your feedback and the message with the tracking number to your seller! I can confirm that the shipment was delivered to your seller more than two business days ago, and have therefore just closed the return request with a full refund to you. 🙂 Kind regards Verena

eBay return is stuck – seller isn’t responding | Members help members

Discussions

eBay return is stuck – seller isn’t responding | Members help members | eBay Germany