eBay does not respond to emails and does not reimburse costs | Members help members

compranta · 2025-12-01T15:31:04.643000Z

Hello everyone, Ebay is behaving absolutely horribly. They are not refunding me the high postage costs (about €24) that I am entitled to. They neither reply nor pass on the requested contact details of the complaints department or management. What a terrible company. I will take other steps that are more unpleasant, but above all I want to put it in writing here for other members: what a lousy **bleep** this is. I have written at least 20 messages to Ebay. Among others, a/e “Marko Oli”, “Magdalene Paal”, “Thomas Lippke” replied (who knows whether those are even the real names). Replied means they contacted me once and, among other things, wrote “I assure you that I will make sure to find an appropriate solution as quickly as possible.” Well, Mr. Lippke, where is this solution then? NOTHING has happened. What lousy customer service. Thanks for nothing.

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eBay does not respond to emails and does not reimburse costs | Members help members | eBay Germany