eBay "Service" Center - Sending emails | Members help members

nadel24de · 2026-02-17T16:00:51.104000Z

The name "Service" center in itself is already a bad joke.For days now, all of my emails that I send to customers have been blocked directly by eBay.Before the hints and discussions start, I know what may and may not be in the emails. Even emails like "Thank you for the feedback, we will process this immediately" are blocked directly with "Undelivered Mail Returned to Sender".The competent Indian hotline keeps telling me to use a different browser, and I have already sent sample emails several times when asked. No solution, allegedly the problem is on my side. Does anyone have a tip on how and where you can actually still get help from eBay? I'm slowly getting desperate; sending the messages via eBay's messaging system is absolutely not an alternative for me.

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eBay "Service" Center - Sending emails | Members help members | eBay Germany