eBay status is not updating. Package supposedly still out for delivery | Members help members

sebada8014 · 2026-05-24T09:13:12.015000Z

Hello everyone,I sold something and shipped it with DHL. The parcel was taken to a branch and also picked up by the buyer. But the status isn’t updating in the app, and so my money is not being released. Apparently I’m not the first one with this problem either.I’ve already called eBay 4 times, but they speak German so fantastically that communication isn’t possible, as the problem isn’t being recognized and I was put off each time. That’s why I’m trying this last route now, in the hope that someone can help me.Best regards

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eBay status is not updating. Package supposedly still out for delivery | Members help members | eBay Germany