Hello, I received a defective item and contacted the seller and requested a refund. I did not receive a reply to several messages. So I initiated the “return damaged items” process. eBay tells me that the seller accepted the request, and provided me with a return shipping label. I used that to send the item back to the seller. It was shipped from the Netherlands with PostNL and delivered in Germany with DHL. After some time, the DHL tracking states: “Shipment not delivered; incorr...

Hello @viktor_r_nl , thank you very much for your post. I have accepted your objection and arranged a full refund to your original payment method. You should receive this within the next three to five business days. @bootyooty thanks for flagging this. Best regards Elke

eBay: "Seller receive return" And then: "not sufficiently proven" | Members help members

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eBay: "Seller receive return" And then: "not sufficiently proven" | Members help members | eBay Germany