eBay Seller Protection | Members help members

pupito75 · 2026-05-19T13:54:06.356000Z

This is what happened and was also reported to Ebay:Sales status: This is a private sale of new goods in sealed original packaging (OVP). Disclaimer: Liability for material defects, warranty, and returns were explicitly excluded in the item description. Buyer behavior: In his messages, the buyer confirmed in writing that he is aware of the exclusion of warranty. Demand: Despite this knowledge, the buyer is using the return function to force an unauthorized partial refund. Suspicion: There is strong suspicion of “Partial Refund Fishing” (forcing a price reduction) through a newly created user account. I ask for this behavior to be reviewed and for protection against an unauthorized return or negative feedback. The buyer created an Ebay account on the date of purchase. I have been active for more than 20 years.

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