eBay isn't paying out my balance | Members help members

marina3409 · 2026-02-01T15:38:03.170000Z

Hello, last Saturday I had a sale. After the money was paid by the buyer, I created the shipping label for the Hermes shipment on eBay and sent the parcel with Hermes the next day. The day after that, it was with the recipient. In my eBay account, I have now noticed that the tracking numbers on the label and the shipment did not match. So in my eBay account it showed as not delivered to the recipient. I looked into it with Hermes. The shipment arrived at the recipient. I corrected this in the tracking in the eBay account. But the money is not coming.What can I do??? Best regards

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