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eBay pays return shipping - seller keeps the item without a refund
Hello everyone,
I'm curious about your experiences around a tricky problem with eBay: In cases where eBay pays the return shipping, but the seller still keeps the item and no refund is issued, what are the best steps to take? Have you ever experienced a similar situation? What tips can you share to make sure you get your refund, and what's the best way to communicate with customer service and the seller?
I'm looking forward to your insights and tips!
Best regards,
Fritz Hotze
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