Ebay deducts money | Members help members

vanoniv · 2026-05-15T10:47:28.886000Z

A buyer purchased a stamp and chose standard shipping. At my own expense, I chose registered mail with handover. The tracking showed that the letter arrived at its destination in Hamburg and was processed. However, it was never delivered to the recipient (just dropped in without a signature?). An inquiry for investigation revealed that the postal service said it could no longer find the letter. Ebay therefore wants to deduct the purchase amount from me again, since I cannot provide proof of delivery. What should I have done? Drive there in person and hold the letter up to the buyer’s forehead, then take photos of it? Is Ebay even acting lawfully? Thanks for any help.

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