Ebay is charging fees unfairly | Members help members

zecke1 · 2026-05-07T13:26:12.109000Z

Dear eBay Team, I am reaching out to you because there were undisclosed additional costs for a recent purchase. I purchased a replacement remote control for the Bomaker Parrot I 1 Native 1080P Portable LED Projector through your platform. The original offer price was €18.20 including free shipping and VAT. I made an offer of €15, which was accepted by the seller. However, during the subsequent checkout, I was shown a total price of €17.85. These additional €2.85 were not mentioned anywhere on the item page – neither by the seller nor by eBay. As a long-time eBay customer, I expect all possible additional costs to be clearly and transparently communicated before the purchase. If I had known that additional fees would apply, I wouldn't have bought the item. Therefore, I ask you to refund the overcharged difference of €2.85 or show me where on the offer page there was a notice about these additional costs. The seller himself states that these fees were charged by eBay. According to your own guidelines, buyers need to be informed about possible import fees in advance. If such costs appear only at checkout, there must at least be a clear notice on the item page. This was not the case here. I hope for a prompt resolution and a customer-friendly solution. Item No.:404745437557Order No.:16-14595-55561Seller: Kind regards, Michael

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